HomeAbout UsContact UsFAQshipping


Korea Circle Lenses Menu
Pop.C  Dark series
Princess Nudy series
Stylish Wig
Accessories
Fashion-holic
Rilakkuma
BB cream
DHL Shipping

* Ship worldwide * Dueba Dolly Black back in stock  

FAQ

1. How to place order?
Ans:

1.First shop for the products at your left hand side menu.


2.Select the prescription of circle lenses,  ( 1QTY is equal 1pair of circle lenses), or color and size of apparel, then click Order.


3. double check your order, prescription, color and size, you also can include a message along with your order, then click "Go To Payments" button.


4.Fill in the forms, then click continued.


5. select button "Credit Card" or "Payment by Paypal" then click "Continue"

6.After we received  payment we will send out your parcel in the next working day.

2. What is the shipping fees?

Ans:

- DHL

- < 0.5kg fixed rate usd20 

- receive products in 4-5 working days

*All orders will be send out by DHL effective from 06th Oct 2009.


3. when is the expiry date of the circle lens?
Ans:
The circle lenses can last for 1year once opened, if it is not yet open it can last for 3 years. Expiry date for the lenses is  2011/2012.

4.How do i know what prescription i should buy?
Ans:
First you need to get your eye test result in any optical shop. After you knew your prescription for contact lenses you can purchase circle lens with your prescription precisely. If you don't have any short-sighted problem, you can choose 0(plano) for the prescription.

5.What if i have astigmatism problem?
Ans:
Sorry to tell that the circle lenses does not include any astig. power. Therefore if you have astig over -2.00 you are not suitable to wear the circle lens. If your astig is below -2.00 you can add -0.25 to -0.50 at your short sighted prescription
.


6.What is the Payment Method?
Ans:

We accept online payments through:
1. Paypal
2. Credit Cards

7.Return & Replace Policy?
Ans:
At Thedollyeye.com, we want you to be pleased with your purchase.

Refunds will be given at the discretion of the Company Management. Kindly check the lenses from the bottom of the bottle before you open it.

We do not accept return & replace for reasons: 
1. dislike the color
2.exchange to other prescripton 
3.order wrongly for the color and or prescription

8.Circle lens care :

Instruction for Use

  • Never wear lenses longer than the period prescribed.
  • Do not use the lens if the sterile package has been opened or the tamper evident seal is damaged. 

Preparing for Insertion

Cleanliness is the first and most important aspect of proper contact lens care. Establish a routine of good hygiene for handling your lenses.

  • Always wash your hands thoroughly with a mild soap, rinse carefully and dry before touching your lenses.
  • Do not use oily cosmetics, soap contain cold cream, lotions or creams before handling your lenses.  It is best to insert your lenses before putting on makeup.
  • Keep your eyes closed when using hairspray or other aerosols. Seek professional advice about wearing lenses during sporting activities.
  • Always follow the instructions in this leaflet and any advice given to you by your Eye Care Practitioner for the correct handling, insertion, removal, cleaning, disinfecting, storing, and use of your lenses. 

Insertion of Lens

To avoid mix-ups, develop the habit of always inserting the first lens in your right eye. Before inserting the lens, check to see it is free of any nicks or tears. If it appears damaged, throw it away. Check the lens has not turned inside out. Place the lens on the tip of your forefinger and hold above eye level; you are looking at the bowl of the lens from the outside. 

  • Remember to start with your right eye. Once the lens has been examined and you are sure it is not inside out, place it on the tip of your forefinger.
  • Place the middle finger of the same hand close to your lower eyelashes and pull down the lower lid.
  • Use the forefinger or middle finger of the other hand to lift the upper lid and place the lens on the eye.
  • Gently release both lids and blink.
  • Repeat these steps for the left lens. 

There are other methods of lens placement. If the above method is difficult for you, your Eye Care Practitioner can provide an alternative.

Usually, the lens centers itself automatically on the middle of your eye when you insert it and will very rarely be displaced on to the white of your eye during wear.

 

However, this can occur if insertion and removal are not performed properly. To center a lens, follow either of these methods.

  • Close your eyelids and gently massage the lens into place through the close lid.
  • Or, gently manipulate the off-centered lens onto the middle of your eye while the eye is opened using finger pressure on the edge of the upper or lower lid. 

If your vision is blurred after inserting the lens, check for the following:

a.       Cosmetics or oils on the lens, remove it and wear again

b.      The lens may be on the wrong eye

c.       The lens may be inside out, which also make it less comfortable than normal 

  •  The lens may not be centered on the eye. Check the instruction above.
  • If the lens is in the correct position, remove it and look for the following:

              

Inserting the lens, Key points to remember:

  • GENTLY placing the lens on the eye will work. It does not get pressed, shoved, or pushed on.
  • Keep your eyes wide open; a lens cannot go on through your lids.
  • Have the lens completely balanced with all edges off your finger. If the lens gets knocked over, it will not easily release from your finger.  

Removal of Lens

Always remove the same lens first. 

Wash, rinse and dry your hands thoroughly. Always ensure that the lens is on the middle of your eye before attempting to remove it. If your eye feels really dry, insert a couple of rewetting drops to lubricate your lens before trying to take it out. To locate the lens, inspect the upper area of the eye by looking down into a mirror while pulling the upper lid up. Then inspect the lower area by pulling the lower lid down.

 

Once you have found the lens, you can remove it by using the Pinch Method introduced below or any other method recommended by your Eye Care Practitioner.

  • Look up; slide the lens down to the white of your eye using your forefinger.
  • Gently pinch the lens between your thumb and forefinger and remove the lens. 

Caring for Lens and Lens Case

For the continued safe and comfortable use of your lenses, it is important to follow the instructions given to you by your Eye Care Practitioner.

Failure to follow the correct lens care regime may result in the development of serious eye problems.

 

Cleaning and rising are essential to remove mucus, secretions, and deposits which may have accumulated during use. Do this immediately after removing your lenses and prior to disinfection. Harmful germs can only be removed by cleaning, rising and disinfecting.

  •  Use fresh, unexpired lens care solutions.
  •  Never use solutions recommended for conventional hard lenses only.
  • Never put your lenses in your mouth or use anything other than the recommended solutions for lubricating or wetting your lenses.
  • Never rinse them in tap water, since this can contain many impurities that can contaminate or damage your lenses and may lead to eye infection or injury.
  • Put each lens into the correct chamber of the lens storage system and make sure they are completely immersed in the storage solution when they are being worn. If lenses left out for long periods, they may dry out and become brittle.
  • Seek the advice of your Eye Care Practitioner if your lenses are to be stored for extended periods.
  • Since lens cases can be a source of bacteria, after use they should be emptied, cleaned, and rinsed with recommended sterile solutions and allowed to air dry.
  • Your lens case should also be replaced regularly, as advised by the lens case manufacturer or your Eye Care Practitioner.
  • Never use tap water to rinse your lens case.

 

Safety Check

You should remove your lens immediately if you experience any of the following problems:

  • Itching, burning or stinging of the eye
  • A feeling of something in your eye
  • Excessive watering, unusual eye secretions or redness
  • Blurred vision, rainbows or holes around objects. Dry eye may occur if your lenses are worn continuously or for too long.
  • The lens feels less comfortable than it did when it was first inserted. 

If the discomfort or problem stops when you are take out the lens, you should examine it closely for damage, dirt or a foreign body.

 

If the problem continues, consult your Eye Care practitioner immediately.

 

Any of the symptoms above can indicate a serious condition such as infection or corneal ulcer. Prompt diagnosis and treatment is essential to avoid serious damage to your eyes.

 

Remember that symptoms are warning signs. If in doubt, take them out.

 

When wearing Colour Contact Lenses, you may notice temporary differences in your vision due to the presence of the color in your lenses, especially in conditions of low light, if these differences in vision persist, it is important  that you consult your Eye Care Practitioner.

Never allow anyone else to wear your lenses. They have been prescribed to fit your eyes and to correct your vision to the degree necessary. Sharing lenses greatly increases the chances of eye infections.

 

When the replacement period prescribed by your Eye Care Practitioner is over, your lenses should be discarded and replaced with a new sterile pair.

 

Ask your Eye Care Practitioner about wearing contact lenses during swimming and other water sports. Exposing contact lenses to water during swimming or while in a hot tub may increase the risk of eye infection from microorganisms.

Eye Examination

Before purchase contact lenses in our website www.thedollyeye.com make sure you went to your optometrist for an eye examination. Only your optometrist can prescribe contact lenses for you, our website www.thedollyeye.com do not and not allow to prescribe contact lenses for you.

Your optometrist will make sure your eyes are healthy and your vision is adequate. You can be fitted for contact lenses if your eyes are free of problems.

There are a few thing, your practitioner will do before putting lenses into your eye. These include:

  • A throughout history of your health and your eye,
  • Vision testing, include binocular assessment
  • Cornea health assessment, include cornea curvature measurement
  • Discussion on type of lenses suitable to the eye.



    Pop.c Light Blue
    Pop.c Light Blue
    US30.00
    Pop.c Light Brown
    Pop.c Light Brown
    US30.00
    Pop.c Light Grey
    Pop.c Light Grey
    US30.00
    Pop.c Light Green
    Pop.c Light Green
    US30.00
    Pop.c Light Violet
    Pop.c Light Violet
    US30.00

     
    Contact Us Contact Us
    ©2008 - 2010 The Dolly Eye. All rights reserved.