FAQ

Shipping

We offer 2 shipping methods:
1. FREE Shipping by Standard Registered Mail.FREE Shipping estimate arrival time is at least 3weeks.
2. Express Shipping (optional) by DHL additional USD15 shipping charges may applied.

Express Shipping by DHL estimate arrive to you in 4-5 working days.

Please do contact us anytime if you wish to upgrade to Express Shipping by DHL

Return & Replace Policy?
At TheDollyEye.com we want you to be pleased with your purchase.
Refunds will be given at the discretion of the Company Management.
Kindly check the lenses from the bottom of the bottle before you open it.
We do not accept return & replace for reasons:

  1. Dislike the color
  2. Exchange to other prescripton
  3. Order wrongly for the color and or prescription

Customs Duty and Other
Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agents or the customs office. Policies on those taxes vary in each country. Please contact the customs office at your country for more details.

Payment
We Accept majors Credit cards for direct check outs in our websites.
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